NZ Chat Data Processing Terms

• The NZ Chat Business app
• The NZ Chat Business Solution, which comprises the NZ Chat Business Client and the NZ Chat Business APls. If you are using the NZ Chat Business Solution as a service provider on behalf of your Clients, these policies apply to your use and your Clients' use of the NZ Chat Business Solution.
• Other NZ Chat Business offerings or features that we may provide to you in the future.

• Follow any guidelines and instructions in technical and product documentation.
• Maintain a Nz Chat Business profile with customer support contact information and one or more of the following: email address, website address, and/or telephone number. Keep all information accurate and up-to-date. You must not impersonate another business or otherwise mislead customers as to the nature of your business.
• You may only contact people on NZ Chat if: (a) they have given you their mobile phone number, and (b) they have agreed to be contacted by you over NZ Chat. Do not confuse, deceive, defraud, mislead, spam, or surprise people with your communications.
• You must respect all requests (either on or off NZ Chat) by a person to block, discontinue, or otherwise opt out of communications from you via Nz Chat, including removing that person from your contacts list.

• The below sections on "Optin" and Acceptable Message Types" only apply to the NZ Chat Business Solution (NZ Chat Business API).

• You are responsible for and must secure all necessary notices, permissions, and consents to collect, use, and share people's content and information, including maintaining a published privacy policy, and otherwise complying with applicable law.
• Dont use any data obtained from us about a person you message Within NZ Chat, other than the content of message threads, for any purpose other than as reasonably necessary to support messaging with that person.
• Don't share or ask people to share full length individual payment card numbers, financial account numbers, personal ID card numbers, or other sensitive identifiers.
• Don't use NZ Chat for telemedicine or to send or request any health information, if applicable regulations prohibit distribution of such information to systems that do not meet heightened requirements to handle health information.
• You may not forward or otherwise share information from a customer chat with any other customer.

• We prohibit organizations and/or individuals engaged in terrorist or organized criminal activity from using the NZ Chat Business Services.
• We prohibit the use of the NZ Chat Business Services to facilitate or organise criminal activity, including exploiting or causing physical, financial, or other harm to people, businesses, or animals.
• We prohibit the use of the NZ Chat Business Services for operating buying, selling, promoting, or otherwise facilitating the exchange of illegal products or services.

• We may limit or remove your access to or use of the NZ Chat Business Services if you receive excessive negative feedback, cause harm to NZ Chat or our users, or violate or encourage others to violate our terms or policies, as determined by us in our sole discretion.
• If you use or operate a service which utilizes NZ Chat in violation of our terms or policies, such as messaging people at scale in an unauthorised manner, we have the right to limit or remove your access to NZ Chať's services.
• NZ Chat may update this NZ Chat Business Messaging Policy ("Change") without notice (unless such notice is required by law); by continuing to use the NZ Chat Business Services after such Change, you consent to such Change.
• If we terminate your account for violations of relevant NZ Chat Business terms or policies, we may prohibit you and your organisation from all future use of NZ Chat products and services.

Driving high quality conversations between people and businesses isa top priority.